WARRANTY POLICY (Updated)

Last updated: [11 December 2025]

All products from Elegant Shop Australia include a 12-month warranty unless otherwise noted.

Elegant Shop Australia is operated by
Sirix Technologies Pty Ltd (ABN: 55 683 913 831)
Trading as Elegant Shopping eStore

Warranty Covers

• Manufacturing defects

• Component failure

• Electrical faults

Does Not Cover

• Misuse or accidental damage

• Incorrect installation

• Normal Wear & Tear

• Unauthorised modifications

How to Make a Warranty Claim

Email: support@elegantshop.com.au 

Or Phone: +61-455336349

Include:

• Order number

• Description of issue

• Photos/videos

We will arrange repair, replacement, or refund as required by ACL.