About Us
About Elegant Shop
Elegant Shop is an online store based in South Strathfield, New South Wales. We sell furniture, home and garden products, electronics, appliances, health and beauty items, toys, fashion and more to customers across Australia.
Elegant Shop, owned and operated by Sirix Technologies Pty Ltd (ABN 55 683 913 831).
How We Work
We work with Australian suppliers and distributors. Your order is dispatched from our supply partners' warehouses and delivered by Australian couriers such as Australia Post, Aramex, Toll, Couriers Please and Allied Express. Tracking details are emailed to you when your order ships.
Our Mission
To give Australian households a simple, trustworthy way to shop for everyday products, with clear pricing, clear shipping information and fair returns.
Why Shop With Elegant Shop
- Clear prices in Australian dollars, including GST where applicable
- Delivery across Australia, with free shipping on many smaller items
- 30-day change of mind returns and Australian Consumer Law protection
- Secure checkout with major cards, PayPal, Shop Pay, Google Pay and Zip
- Friendly Australian customer support
Customer Support
Elegant Shop
Operated by Sirix Technologies Pty Ltd (ABN 55 683 913 831)
Unit B, 34-48 Cosgrove Road, South Strathfield NSW 2136, Australia
Email: support@elegantshop.com.au
Phone: +61 455 336 349
Support hours: Monday to Saturday, 10am to 7pm (Sydney time)
Order Fulfilment and Business Address
Elegant Shop is an online retailer. Orders are dispatched through our supplier and fulfilment partners from multiple warehouses across major Australian capital cities, depending on the product and stock availability.
Our listed business address is our administrative and correspondence address, rather than a dispatch warehouse or collection point. Please contact us before returning any item so we can provide the appropriate return address and instructions.
Elegant Shop remains your point of contact for all order enquiries, delivery assistance and returns.
