SHIPPING POLICY

Last updated: [11 December 2025]

This Shipping Policy applies to all purchases made through ElegantShop.com.au.

Elegant Shop Australia
A trading name of Elegant Shopping eStore
Owned by Sirix Technologies Pty Ltd (ABN 55 683 913 831)

Order Processing

• Orders are processed within 1–2 business days.
• Tracking details will be emailed once dispatched.

Delivery Times

We use major Australian couriers such as Australia Post, Aramex, Toll, Couriers Please, and Allied Express.

Estimated delivery:

• Metro: 3–7 business days
• Regional: 5–10 business days
• Remote: 7–14 business days

Shipping Costs

Shipping fees are calculated at checkout.
Some items include free shipping

Delivery Issues

If your parcel is delayed, lost, or returned to sender, we will assist in working with the courier to resolve the issue.

Incorrect Address

Customers are responsible for providing accurate address details. Orders already dispatched cannot be modified.

For queries: support@elegantshop.com.au

Or Phone: +61-455336349